Information from the 2007-08 Residents' Survey

The Residents’ Survey is an annual postal survey undertaken in the autumn to seek information from Newcastle adult residents on their perceptions of council services and neighbourhood issues. The following table details key findings of the 2007/8 survey for the ward and the city as a whole. It is followed by a summary of the key perceptions of the ward’s residents about Council services and their local area.

Positive findings

Possible areas for attention


Neighbourhood Issues

 Indicators

 Ward
N=103

 Newcastle
N=3326

Satisfied with local area as a place to live 

81%75%

Local area has got better/not changed much in the last year

66%75%

Satisfied with changes that have taken place in area in the last two years

44%48%

Agree local area is a place where people from different backgrounds get on well together

76%65%

Satisfied with opportunities for participation in local decision making

40%37%

Agree can influence decisions locally

45%36%

Feel safe when outside in local area after dark

53%41%

Feel safe when outside in Newcastle city centre after dark

44%32%

Satisfied with choice of housing in local area

73%66%

 

Anti-social behaviour (% who thought it was a problem)
 Indicators Ward
N=103
Newcastle
N=3326 

Parents not taking responsibility for the behaviour of their children

42%66%

People not treating other people with respect and consideration

53%59%

Noisy neighbours or loud parties

44%26%

Teenagers hanging around on the streets

34%55%

Vandalism, graffiti and other deliberate damage to property and vehicles

49%54%

People being attacked because of their skin colour, ethnic origin or religion

17%24%

People using or dealing drugs

29%51%

Drunk or rowdy behaviour

57%46%

Rubbish and litter lying around

53%52%

Abandoned/burnt out cars

7%12%

 

The Council
Indicators  Ward
N=103
 Newcastle
N=3326

Satisfied with the way the Authority runs things 

62%64%

Council keeps residents well informed about the services and benefits it provides

52%58%

Agree enough opportunity to influence Council policies and services

26%22%

Council takes some account of residents' views when making decisions

67%68%

 

Services
Indicators 

 Ward
N=103

 Newcastle
N=3326

Satisfied with waste collection service

85%86%

Satisfied with doorstep recycling

48%59%

Satisfied with local recycling facilities

43%54%

Satisfied with keeping land free of litter and refuse

62%61%

Satisfied with sports, leisure facilities and events

66%55%

Satisfied with libraries

75%65%

Satisfied with parks and open spaces

84%76%

Satisfied with local bus service

62%66%

Satisfied with public transport information

59%55%

Note : Differences of less than 10 percentage points between the city average and the ward result may not be significant. Conclusions drawn on the basis of differences of less than 10 percentage points should be treated with caution.