Newcastle City Council

Envirocall is your single point of contact for environmental issues within the boundaries of Newcastle upon Tyne.

An online reporting form is available which provides a call tracking facility.

Use envirocall for :

• Bin Collections
• Bulky Article Collections (charges apply)
• Dumping and Fly Tipping
• Graffiti
• Grass and Shrub Maintenance
• Gritting and Snow Clearance
• Litter and Street Cleaning
• Pest Control
• Road and Footpath repairs
• Street Lighting
• Traffic Signals
• Trees

You can contact by us by:

• Phone 0191 274 4000
• Text Phone 0191 211 4944
• Fax 0191 211 4803
• Complete the Online Reporting Form
• Track your online request
• Email
• Post to Envirocall,  PO Box 766, Civic Centre, Newcastle upon Tyne, NE99 1FR
• At any of the 17 i+plus kiosks throughout the city.  Click here to find the Newcastle locations

You can also make a complaint